By Robert Spector These are pictures of Mrs. Shaw and Eric Wilson; opening up a vacuum cleaner bag. Mahatma Gandhi, that noted expert on customer service, once wrote, “Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values […]

By Charles Fowler Many of us have spent the last six months stressed, anxious, and isolated. Some have had to fight for our lives, and some have lost that fight. For all of us, it has been a difficult and dangerous year. The coronavirus epidemic has turned our lives upside down, and it hasn’t finished […]

How a values-driven approach is being implemented at what will be one of Europe’s largest prisons, Berwyn, in Wrexham, Wales. By Alan Williams World Values Day is an opportunity for everybody to think about our most deeply held values and to act on them. This year special attention is being paid to the values of […]