By K M Pathi Every occupation has a fundamental goal, and the end always inevitably is to serve humans; for instance, doctors’ goal is to contribute to health while judges are there to ensure fair play & justice. Similarly, Police professionals are vital to the maintenance of harmony and peace. Policing as Values-Driven Service Contrary […]

By Claire Farrow At Make A Difference we’re dedicated to putting our values into action. We’re on a mission to ensure every employer has access to the insights, inspiration and contacts they need to support a well workforce and make a difference to workplace culture, mental health and wellbeing. Through our media channel and our upcoming […]

By Robert Spector These are pictures of Mrs. Shaw and Eric Wilson; opening up a vacuum cleaner bag. Mahatma Gandhi, that noted expert on customer service, once wrote, “Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values […]

By Charles Fowler Many of us have spent the last six months stressed, anxious, and isolated. Some have had to fight for our lives, and some have lost that fight. For all of us, it has been a difficult and dangerous year. The coronavirus epidemic has turned our lives upside down, and it hasn’t finished […]